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Customer Service

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For ordering support on blood collection tubes with IVD status, you will be forwarded to BD Customer Care. 

BD Customer Care

For ordering all other PAXgene products, you will be forwarded to the QIAGEN Customer Care.

Contact QIAGEN

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The better the source, the more to eXplore.

Our mission is to enable and improve the diagnosis, treatment and monitoring of disease by providing clinicians and researchers with preanalytical systems that yield superior quality samples for molecular diagnostic testing. PAXgene products integrate and standardize the collection, transport, storage, stabilization and purification of nucleic acids from human specimens to optimize the analysis of clinically relevant biomarkers.

Need Help?

Product Information

For details about our products, reach out 
to our Global Contacts.

Technical Assistance

For troubleshooting or technical inquiries, 
get in touch with Technical Service.

Order Support

For help with placing or tracking an order, 
contact Customer Care.